Over the last decade, the range of QI tools used to measure care and improve safety in the NHS and wider healthcare has grown at an exponential rate. Healthcare professionals are often data rich but can lack an understanding of how to utilise data in the most effective and impactful ways. The success of Initiatives like the Patient Safety Incident Response Framework (PSIRF) and The NHS Long Term Plan will depend on staff understanding a wider range of QI methods, appreciating how to confidently use a range of tools. Globally there is increasing focus on QI tools with organisations like The Institute for Healthcare Improvement and NHS Horizons leading the way.
This one-day masterclass is a deep dive into the key QI methods and tools that you need to know about and that will help move your service forward. We will look at Model for Improvement and the Plan, Do, Study, Act model in detail. We will also examine other QI tools, sharing useful resources and looking at real-world case studies.
“Using PDSA cycles enables you to test out changes on a small scale, building on the learning from these test cycles in a structured way before wholesale implementation. This gives stakeholders the opportunity to see if the proposed change will succeed and is a powerful tool for learning from ideas that do and don’t work”
NHS England and Improvement
“Uncontrolled variation is the enemy of quality”
W. Edwards Deming
Key Learning Objectives:
Model for Improvement and PDSA
What Matters to You
Appreciative Inquiry
Process Mapping
Statistical Process Control and Run Charts
Driver Diagrams
This course is relevant to all healthcare professionals - clinical staff, managers and administrators.
